Frequently Asked Questions

All our garments are made from organic cotton and printed with water based inks.

 

Do you accept commissions?

Yes! If you would like to commission me to produce something for you then please feel free to contact me at mail@ogmastudios.net. You can see examples of some previously commissioned work on the gallery page.

 

What is organic cotton?

By contrast, organic cotton is grown without the use of synthetic fertilizers, growth regulators, chemical pesticides, irrigation or genetic engineering.

 

Why organic cotton?

Organic cotton is environmentally friendly and often much better quality than most other cotton products you find in the shops. It is also much softer to the touch, ideal if you have sensitive skin.

 

Why water based inks?

Most screen-printing is done with plastisol inks, which require chemicals to wash down the screens after each printing session. Our inks only require water to clean the screens.

 

Do I need a PayPal account?

You don't need a PayPal account to pay with your card.


When you get to the checkout, click on the PayPal button. On the following screen, click the 'Continue' button on the left then fill in your details.

 

You are still covered under PayPal protection when you pay by card.


How much is shipping?

All postage is free!

 

How long will it take to arrive?

I aim to post all items within 2 working days of your order. All items will be posted First Class in the UK or Airmail abroad.

UK                            1-2 working days

Europe                      3-7 working days

Rest of the World       7-14 working days


Returns

If you are not completely satisfied with your order please contact me at mail@ogmastudios.net within 7 days of delivery. Items must be returned within 14 days of purchase and a full refund will be issued upon receipt.


 
If you require a different product (rather than a different size or colour of the same product) you will need to place a new order online and return the original item for a refund.

 

You are responsible for all goods until I receive them and the postage cost of the return is yours. In the instance where the item is faulty I will refund the postage upon receipt. I cannot be held responsible for returned items that go missing in the post.